Safety & Membership FAQ

Safety & Security

How does 37th Place protect my information?

We use industry-standard encryption and never share your personal data. Your privacy and security are our top priorities.

What should I do if I suspect fraud?

Report suspicious activity immediately using our "Report" button. Our security team will investigate within 48 hours.

What safety measures should I take when meeting for a trade?

Always meet in public places, bring a friend, and use our in-app chat to maintain a record of communications.

Membership Information

Membership Levels

Basic Plan – $1.99 one-time

Includes 3 barter credits to start trading.

Standard Plan – $6.49 one-time

Includes 20 barter credits for extended trading.

Premium Plan – $12.99/month

Includes unlimited barters, no advertisements, and premium account status.

Ultimate Plan – $99/year

Includes unlimited barters, no advertisements, and discounted annual pricing.

Go Adless – $1.99/month

Removes ads but does not include barter credits.

Features

• Barter credits can be purchased at any time in-app.

• "Go Adless" is available as a lightweight upgrade for those who want a cleaner experience.

• Premium and Ultimate plans provide the best value with unlimited trades and ad-free browsing.

Cancellations & Refund Policy

• Memberships are billed securely through Stripe or PayPal, depending on your chosen method.

• To cancel, log into your Stripe or PayPal account and manage the subscription directly.

• No cancellations can be made inside the app.

• Purchases are non-refundable. Because trades are peer-to-peer interactions, we cannot guarantee the satisfaction or outcome of barters (similar to how likes/messages on dating apps are non-refundable).